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Local Churches
Frequently Asked Questions
1. Where is MissionInsite located?
MissionInsite maintains offices in both Irvine, CA on the West Coast and Columbus, GA on the East Coast.
2. How long has MissionInsite been working with the church?
While the company is fairly new, the three principals of the company have been serving local churches and regional and national agencies in the aggregate over 75 years. For the past 20 years, all three have worked either as new church pastors, regional agency congregational development staff or consultants. For a fuller profile, please visit our "Team"page.
3. Where does MissionInsite get its information?
Data from our clients is central to the congregant information we provide, but we also extract information from a variety of community demographic products.
Census Data:
MissionInsite possesses both the 2000 Census SF3 Data at a block group level which includes 5000 census variables and Census SF3+ which includes 15,000 variables at the census tract level. Live birth data is obtained from state departments of health. Demographic Updates and Projections are purchased from highly regarded demographic updating firms at a block group level for the entire US. These data are updated two times per year.
Geographic Data:
Mapping data is purchased from MapInfo and includes street files and standard census geography boundary files and postal zip code boundary files. These are all critical to the creation of useful maps in client reports. These data are updated four times a year.
Client Data:
When the congregant plot option is chosen, local congregations upload information on their congregant population. This allows us to attach a geocode to each congregant record (geocoding means attaching a latitude and longitude coordinate to each record for mapping and analysis). An agency also provides us with church site addresses (also for geocoding).
New Residential Development Data:
New development data is collected from multiple sources including local developers and, when necessary, city or county planning departments.
Parcel Data:
Where available, MissionInsite purchases county parcel data. This information is used to supplement address geocoding, street maps and addresses.
Mapping Data:
The new MI System is built on Google base maps. This allows for the integration of multiple base map options including standard street maps, terrain maps and satellite imagery. Google has committed significant resources to keeping their base maps up to date.
4. How many users are included in a typical MissionInsite agreement?
MissionInsite believes that denominational agencies and churches gain the best value by granting access to as many persons as necessary. Therefore we do not limit the number of users. Nonetheless, access to The MI System is user and password protected.
5. What kind of system maintenance must a client manage?
None! This is the beauty of The MI System. There is nothing for the client to manage, no data to update, no software to keep up, no information to back up. This is all part of the service. Clients simply log in and explore. And the user can not harm any of the data. It is all protected on our servers.
6. How long does it usually take to obtain a report or gain access to the MI System once a subscription is purchased?
Reports are generated in real time. You will receive a PDF version of the report within two minutes or less from the moment you submit your request. A screen will indicate to you that your order is being processed.
If you purchase the annual subscription, access is immediate once your credit card charge has been authorized. Be sure to view the 'Local Church Getting Started' tutorial.
7. What if I lose a QuickInsite or FullInsite report I have ordered?
When you complete your order, MissionInsite will set up an account for you with a username and password. You can return at any time and retrieve your report again. Reports will be saved up to 30 days.
8. What if I need support in using the system? Who do I contact?
Quick response to clients is critically important to the MissionInsite team. Generally speaking, support questions are handled on the same day the request for assistance is made. If you have technical questions, please contact us at misupport@missioninsite.com or call us at (877) 230-3212 ext. 329.